Fastest is WhatsApp. Most efficient for paperwork is email. We answer everything ourselves.
Everything you need to know about ordering, delivery, warranty, and returns.
Two ways: 1) BuyMe.lk — full catalogue, island-wide delivery, card or COD; 2) WhatsApp us at +94 XX XXX XXXX — fastest, especially for sizing questions and bulk orders.
Via BuyMe.lk: Visa, Mastercard, bank transfer, COD. Direct via WhatsApp: bank transfer (we send our account details on confirmation), or COD inside Colombo. We don't accept cheques.
Mattresses: in stock, delivered within 3–5 business days inside Colombo, 5–10 days outside. Free Colombo delivery on orders over Rs 50,000; outside from Rs 1,500.
Beds: standard stock colours (3 leather, 2 fabric) ship within 3–5 business days inside Colombo, 5–10 days outside. Custom colours are pre-order with a 6–8 week lead time. Free Colombo delivery; beds arrive flat-pack with photo instructions for self-assembly (two-person, ~45-minute job).
Mattresses: 10 years against manufacturing defects (sagging beyond 3cm under normal use, broken springs, fabric defects). Doesn't cover damage from misuse, stains, or use without a proper bed base.
Beds: 2 years against structural failure. Doesn't cover cosmetic wear, upholstery damage from misuse, or damage from prolonged moisture or direct sun.
Register your purchase via the QR code on the warranty card to activate.
Mattresses: unopened, unused mattresses in their original packaging can be returned within 14 days of delivery. You arrange and pay the return shipping; we refund the full purchase price once the mattress arrives back to us in resalable condition. Once opened and slept on, mattresses are not returnable for hygiene reasons (standard practice across the Sri Lankan bedding industry). Manufacturing defects are covered separately under the 10-year warranty.
Beds: as bulky upholstered furniture, beds are not returnable for change of mind — standard practice across the industry. If a bed arrives damaged in transit, photograph it before signing the delivery note and we'll replace it at no cost. The 2-year structural warranty covers frame failures separately.
If you have questions before ordering, message us on WhatsApp — we'll answer anything about sizing, materials, or fit.
Yes — for hotels, villas, serviced apartments, and bulk orders of 5+ mattresses. Email trade@kira.lk or WhatsApp us with your project details and we'll come back with a quote.
We're a small team in build-mode, so hiring is opportunistic — send a short note to hello@kira.lk with what you'd bring. We're planning an outstation stockist programme for late 2026; if you run a furniture or homeware store outside Colombo, get in touch.